On Time or we are Free!

Have you ever had a Trades Company tell you “we’re on time or we are free!“?

Look no further!

Here at Brisbane Plumbing and Gas, we have an On-Time Guarantee. Yes… we’re on time or we are FREE!

Have you ever…

Found yourself sitting around all day wondering when your Technician is going to turn up?
Not been sure if you had time to pop out to the shops before your appointment?
Not been certain if your technician is even going to show up?

At Brisbane Plumbing and Gas, not only do we have an On-Time Guarantee, but we will always give you a courtesy call when we are on the way over. We give a 2-hour window for arrival, as this accounts for emergency jobs and jobs being more involved than initially anticipated. By calling our next Customer when on the way over, this allows the customer to know multiple things…

1 – They will know the name of their Technician and already will have had a conversation with them prior to their appointment.
2 – They will know exactly when our technician is arriving within the 2-hour allocated block.
3 – They will have the flexibility to pop out to the shops or come home from work to meet us for their appointment.
4 – They will never feel forgotten.

A Promise is a Promise

An On-Time Guarantee is unheard of within the Trades Industry, so we take great pride in this promise. At Brisbane Plumbing and Gas, customer satisfaction is SO important to us. We will do whatever it takes to ensure you have a great customer experience with us. Turning up on time is the least we can do!

Contact us at Brisbane Plumbing and Gas today for all of your Plumbing, Gas Fitting and Hot Water System related needs (and questions!).

We are only an email or phone call away.

We are on time or we are free

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