Terms and Conditions
Brisbane Plumbing & Gas Pty Ltd Guarantee to arrive on time for your pre scheduled booking slot and will call in advance of our arrival to your home / job site.
It’s uncommon for us to be running late however should that rarity occur due to unforeseen circumstances beyond our control we promise to call you in advance to notify you and will offer you our Call out fee + workmanship completely free for the 1st 1/2 hour - (materials not inclusive in this offer) - that is $125 discount if we are late for our appointment. Offer not valid with any other discounts or promotions.
Booking slots are AM or PM appointments between the hours of 7.30am and 4pm Mon - Fri. However we will try our absolute best to reach you within a three hour window e.g. 7.30am - 10.30am > 10.30am -12.30pm > 1pm - 4pm. - Floating jobs can be booked to fit in with your busy day if that suits you better i.e. we will call you up to 1 hour in prior to our arrival.
10 Year Workmanship Guarantee!*
We are supremely confident in our workmanship skills and only use quality materials that is why we guarantee our workmanship for 10 years! Materials carry a full manufacturer’s warranty with a minimum of 12 months on any product unless otherwise stated.
$125 Inclusive of GST for arrival to site and including up to 30 minutes labour (materials not inclusive).
Most small repair / maintenance jobs can be completed within 30 minutes however any job that runs over 30 minutes will be quoted prior to the commencement of any work being carried out. We have built this pricing structure so you can have peace of mind in knowing EXACTLY how much you will be paying in advance.
Payment shall fall due immediately upon completion of works unless previously agreed to by both parties prior to the commencement of works and can be made via Cash, Cheque, Direct Deposit, Mastercard or Visa.
Don't Just Take Our Word...
"I have used Brisbane Plumbing and Gas several times now and have been more than happy with the work and the price and they do turn up on time. The last time I used them, they fixed my solar hot water system, 100% professional workmanship. I would recommend to others with no hesitation."
"Fantastic service. Billy arrived right on time, diagnosed the problem within minutes and carried the parts on the va. Overall could not have been happier."
Kathryn McMillan Prince